Infrastructure Engineer (3rd Line Support)

High Wycombe   


Copello are pleased to be partnered with a major Defence and Aerospace business based close by to High Wycombe recruiting for an Infrastructure Engineer to join their team on a permanent basis.


The Infrastructure Engineer will be joining the IT team and play a senior role in implementing and optimising processes and practices to build a solid infrastructure and services that are not only reliable, but scalable, secure and efficient.


Day to day responsibilities will include;


  • Installing, configuring and maintaining infrastructure and systems
  • Respond as the technical subject matter expert within the team for the resolution of all technical incident / problems
  • Identify opportunities to improve reliability, stability and efficiency of infrastructure and systems
  • Manage and delivery relevant changes to infrastructure and systems
  • Support on BAU system issues (ticketing, 1st and 2nd line response)
  • Facilitate and lead the delivery of technical projects and complex packages successfully, into BAU operations
  • Where appropriate, support and mentor junior members of the team
  • Produce ad maintain IT documentation and ensure adherence to procedures and standards
  • Deploy, improve and secure Microsoft cloud services


To be considered, the Infrastructure Engineer will have experience in the following areas;


  • On-prem server virtualisation (SANs/ vSAN)
  • On-prem back up solutions and cloud back up solutions
  • Server virtualisation (VMWare / Hyper-V/ VDI)
  • Windows active directory
  • Azure AD
  • Cyber security and securing systems against cyber attacks
  • Edge-Firewalls (Palo Alto)
  • Troubleshooting and diagnose software and hardware issues
  • Cisco switching


As the Infrastructure Engineer you will balance running and managing the delivery of a number of complex projects whilst also supporting business as usual operations.


This position is based nearby to High Wycombe, and will require 4 days per week in the office.


To be considered, it is an essential requirement for the Infrastructure Engineer to be eligible for UK Security clearance (SC).


To find out more information or to apply, please send your CV to

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