About KCOM

KCOM is a leading provider of communications and IT services. Its foundations date back to 1904 when Hull’s local authority established its own telephone network, and is the reason why Hull is the only city in the UK where BT does not operate. KCOM was owned entirely by Hull City Council until its flotation on the London Stock Exchange in 1999 and in August 2019 was acquired by infrastructure investor Macquarie for £627m.

The company has a long history of innovation. It installed the first all-digital telephone network in Europe and launched the first commercial broadband service in the UK. It also introduced the UK’s first online TV service in 1999, pre-empting today’s streaming and downloading technology by decades.

Today, KCOM provides broadband and phone services to more than 140,000 consumers and businesses in Hull, East Yorkshire and North Lincolnshire and in 2020 began a further £100m expansion of its full fibre network to dozens of new communities across the region. It now reaches more than 250,000 properties and is continuing its ambitious expansion plans as one of the telecom sector’s most innovative and forward looking companies.

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Core Values

KCOM have three clear values which sets out their business approach and the culture of their organisation.

Bigger than broadband

Bigger than broadband isn’t just a slogan to us. We mean it. That’s why we put our customers and our employees’ wellbeing first in everything we do.

At the heart of our community

As a business that’s been at the heart of our region for more than a century we’re a major part of our local community – we remain committed to serving them in everyway we can.

Creating a better future

Our decision to build a full fibre network across Hull, East Yorkshire and now North Lincolnshire put our region years ahead of the rest of the UK, supporting the growth of many businesses.

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Digitally connected communities

Our decision to build a full fibre network across Hull, East Yorkshire and now North Lincolnshire put our region years ahead of the rest of the UK, and made Hull the UK’s first truly digital city, creating the foundations for the area’s booming digital and tech sectors to compete on a global level. For most people this just means seamless streaming on Netflix or Xbox gaming at home, but for many employers and businesses this is the key to opening up new opportunities and avenues to growth.

The vast majority of our employees live in the region which means our customers aren’t just our customers, they’re also often our friends, family and neighbours. That’s why we’re committed to supporting our region that we serve in whatever way we can. We run a number of community initiatives that allow our team members to get involved in their local communities and to give something back during work time.

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Why join KCOM?

These are exciting times to be joining the KCOM team as we expand our network across the region and are welcoming many new customers to our full fibre network.

KCOM is committed to offering competitive salary and benefits packages that come complete with all the extras you’d expect from working for our region’s biggest and best broadband provider.

As well as employee discounts, benefits and perks such as extra days off for your birthday and health and wellbeing, we also love people to get involved in our community work by offering two paid days off a year to volunteer at a charity of your choice.

Our services are truly world leading in an area where the quality of life is high, schools are good and you can still afford to buy a house.

Just some of the benefits

Competitive Salaries

Health and wellbeing benefits

Private health insurance option

Attractive pension scheme

Flexible working environment

Flexible benefits i.e. cycle to work scheme

Discounts on shopping at top retailers

Volunteering opportunities

Recognition awards

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